Are you looking for an innovative way to improve member renewal, referrals, and satisfaction?
Would you like to increase retention and
advertising for your YMCA programs, like Summer Camps, Sports,
and After-School Day Care?
Do you wish you had a way to reach out personally to each and every one of your members on a regular basis in a friendly and efficient manner?
Are you looking for a fresh and effective way to better fulfill your mission?
Of course you want to give your members the best possible experience at your Y. You want to make a positive difference in their lives and build individual, family, and community strength. To keep your Y relevant to your members‘ everyday lives, you need to be able to create and sustain strong relationships with them by understanding their issues and requirements and responding appropriately. OPEN-LINE can help!
OPEN-LINE is a cost-effective, easy-to-use online tool that sets up efficient two-way communication links between you and your members. It shows your members you care and value them. It gives you a window into their experiences, with the tools to manage their problems and strengthen the relationships.
OPEN-LINE is so unique, the concept is patented.1
And, research confirms OPEN-LINE’s effectiveness. A controlled study conducted in 2010 shows that YMCA members who used OPEN-LINE for a six-month period rated overall service, likelihood to renew, and likelihood to recommend significantly higher than did members who did not use OPEN-LINE.
CLICK HERE TO FIND OUT MORE.